FAQ
emGuarde - Frequently Asked Questions
What is emGuarde™ and what does it do?
emGuarde is a compact, rechargeable device designed to help suppress targeted high-frequency electromagnetic noise in everyday environments such as homes, offices, and during travel. It helps create a more harmonized electromagnetic environment without interfering with the normal operation of Wi-Fi, mobile networks, Bluetooth, or other electronic devices.
What technology does emGuarde use, and how does it work?
emGuarde utilizes proprietary harmonic frequency technology designed to suppress targeted high-frequency electromagnetic noise within the 3 MHz to 1000 MHz range. It operates at a fixed power level of 0.5 W and is designed to function without interfering with Wi-Fi, mobile networks, or Bluetooth.
What is emGuarde’s coverage range?
emGuarde provides coverage within a 1.5-meter radius (approximately 3 meters in diameter), suitable for personal or close-range use.
Is emGuarde safe to use with phones, Wi-Fi, or Bluetooth?
Yes. emGuarde does not interfere with:
- Mobile phone signals
- Wi-Fi connections
- Bluetooth devices
You may continue using electronic devices normally.
Does emGuarde block radiation or signals?
No. emGuarde does not block or shield signals. It is designed to suppress targeted electromagnetic noise while allowing normal communication signals to function as intended.
Is emGuarde battery powered?
Yes. emGuarde has a built-in rechargeable lithium-polymer battery.
- Battery capacity: 5000 mAh
- Charging input: DC 5 V, 2 A (fast charging)
How long does the battery last on a full charge?
Under normal usage, a full charge allows emGuarde to operate for up to 72 hours. Actual battery life may vary depending on usage. For example, frequently pressing the power button to check the LED indicator will consume additional power and may shorten the operating time.
Can emGuarde be used while charging?
Yes. emGuarde can be used while charging.
Does fast charging improve performance or coverage?
No. Fast charging only affects charging speed. emGuarde operates at a fixed power output of 0.5 W. Coverage and performance are determined by the device design, not by the charging current.
How compact is emGuarde?
emGuarde is designed for everyday carry:
- Net weight: 175 g
- Dimensions:
- Width: 73.6 mm
- Length: 154.4 mm
- Thickness: 14.2 mm
It fits easily into a pocket, handbag, or backpack.
Where can emGuarde be used?
emGuarde can be used in many everyday situations, including:
- At home
- In offices
- While travelling
- In cars or trains
- In personal working or resting spaces
Can emGuarde be used on airplanes?
Yes, subject to airline regulations.
Please ensure emGuarde is switched off during takeoff and landing.
Does emGuarde require maintenance?
No routine maintenance is required.
Simply keep the device clean, dry, and protected from physical damage.
Is emGuarde waterproof or drop-proof?
No.
- emGuarde is not waterproof
- emGuarde is not drop-proof
Please handle the device with care.
What is the expected lifespan of emGuarde and its battery?
The expected lifespan of emGuarde is approximately 5 years or more.
The built-in lithium battery is designed to last approximately 3 years under normal usage before you may notice shorter operating time.
Battery lifespan may vary depending on:
- Usage habits
- Charging frequency
- Environmental conditions
- Operating or storage temperature
Like all lithium batteries, natural capacity reduction over time is normal and does not affect safety or device functionality.
What type of battery does emGuarde use?
emGuarde uses a 5000 mAh lithium-polymer battery that complies with UL safety standards.
Does battery aging affect emGuarde’s safety or performance?
No. Battery aging may result in shorter operating time, but it does not affect device safety or emGuarde’s core function when used under normal conditions.
What is the warranty period?
emGuarde comes with a 1-year manufacturer warranty.
Can emGuarde be repaired after the warranty expires?
Yes. Repair services may be available after the warranty period. Please contact your local Enagic office or authorized distributor for inspection, repair options, and applicable service charges.
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